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Shipping and delivery
Customer service

Shipping and delivery of your Vidal & Vidal jewelery


If you place your order before 1:00 p.m. on a business day, your order will be prepared and will leave our warehouse that same day. Orders that are placed on Fridays from 1:00 p.m. or on weekends, will be prepared the next business day.

We have the following shipping methods:

For DOMESTIC destinations:

  • Standard (Shipping via courier and delivery in 3 working days from the shipping day preparation): The standard shipping cost is € 2.95. Free for orders over € 49

  • Express (Sending via courier and delivery in 24 to 48 business hours from preparation shipping): The cost of express shipping is 5 €. *Service temporarily unavailable.

  • If the destination is the Canary Islands, Ceuta y Melilla the cost of shipping is € 10 and the period of receipt will be 7-10 days. *Service temporarily unavailable.

Shipments to the Canary Islands, Gibraltar, Ceuta and Melilla can generate customs expenses, which will have to be borne by the recipients.

For INTERNATIONAL destinations: *Service temporarily unavailable.

  • Delivery will be delivered within 10 to 15 days.

  • Shipments to European countries members EEC shipping cost will be 10 €.

  • Rest of the world shipping cost will be 15 €.

Preparing your order will be made within 24 to 48 hours of confirmation of the order on our website from.

International shipments may generate customs expenses, which will have to be borne by the recipients.